Black Onyx Men's Flex Shorts

**Refund and Return Policy**

Thank you for shopping at UR Online Clothing Store. We want you to be completely satisfied with your purchase, and we are here to assist you with any concerns you may have. Please review our refund and return policy below for detailed information.

**1. Eligibility for Returns:**
We accept returns for items that are in new, unused condition, with all original tags and packaging intact. Personalized or custom-made items are not eligible for return unless they arrive damaged or defective.

**2. Timeframe for Returns:**
You have up to 30 days from the date of purchase to initiate a return.

**3. Return Process:**
To initiate a return, please follow these steps:
- Contact our customer service team at info@urstrong.store to request a return authorization.
- Once approved, you will receive a return authorization code and instructions on how to proceed.

**4. Condition of Returned Items:**
Returned items must be in their original, unworn, and undamaged condition, with all tags and labels attached. Items should be packaged securely to prevent damage during transit.

**5. Refund Options:**
Upon receiving and inspecting the returned item, we will process your refund or exchange as per your preference:
- Refund: A refund will be issued to the original payment method used for the purchase.
- Exchange: If you would like to exchange your item for a different size or color, please indicate your preference when initiating the return.

**6. Refund Processing Time:**
Please allow up to 7 business days for us to process your refund or exchange once the returned item is received and inspected.

**7. Return Shipping:**
Return shipping costs are the responsibility of the customer, except in cases where the item is damaged, defective, or received in error. We recommend using a trackable shipping method and retaining the shipping receipt for your records.

**8. Damaged or Defective Items:**
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving the order. We will provide instructions for returning the item at no additional cost to you.

**9. Exclusions:**
The following items or circumstances are not covered by our return policy:
- Final sale items
- Items that have been worn, altered, or damaged after receipt
- Items returned without proper authorization

**10. Customer Communication:**
You will receive email notifications at various stages of the return process, including confirmation of your return request, receipt of the returned item, and processing of your refund or exchange.

**11. Contact Information:**
For any questions or assistance regarding returns, please contact our customer service team at info@urstrong.store.

**12. Policy Changes:**
We reserve the right to make changes to our refund and return policy. Any changes will be communicated to you via our website and email.

Please note that this policy applies to online purchases made through our website. For purchases made through third-party retailers, please refer to their respective refund and return policies.

Last updated: 08/13/2023

Thank you for choosing UR Online Clothing Store. We appreciate your business and look forward to serving you again in the future.

**Shipping Policy**

Thank you for shopping at UR Online Clothing Store. We are dedicated to ensuring a seamless and satisfying shopping experience for our valued customers. Please take a moment to review our shipping policy to understand how we handle shipping, delivery times, and related details.

**1. Order Processing Time:**
- Orders are typically processed within [number of business days] after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.

**2. Shipping Methods:**
We offer a variety of shipping options to suit your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout.

**3. Shipping Rates:**
Shipping rates vary based on the selected shipping method, destination, and order total. Shipping costs will be calculated and displayed during the checkout process.

**4. Delivery Timeframes:**
Delivery times depend on the shipping method chosen and the destination of the order:
- Standard Shipping: 1 to 15 days
- Expedited Shipping: 1 to 5 days

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs processing and unforeseen delays.

**5. Order Tracking:**
Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the progress of your shipment.

**6. International Shipping:**
We offer international shipping to select countries. Please note that customs duties, taxes, and fees may apply and are the responsibility of the recipient. Shipping times for international orders may be longer due to customs clearance processes.

**7. Address Accuracy:**
It is the customer's responsibility to provide accurate and complete shipping information. Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

**8. Undeliverable Packages:**
In the event that a package is returned to us as undeliverable due to an incorrect address or other reasons, we will contact you to arrange for reshipment. Additional shipping fees may apply.

**9. Order Modifications and Cancellations:**
Once an order has been placed and confirmed, it may not be possible to modify or cancel it. Please review your order carefully before completing the purchase.

**10. Shipping Delays:**
While we make every effort to ensure timely delivery, we cannot be held responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs delays, or carrier disruptions.

**11. Contact Information:**
For any inquiries or assistance regarding shipping, please contact our customer service team at info@urstrong.store.

**12. Policy Changes:**
We reserve the right to make changes to our shipping policy. Any changes will be communicated to you via our website and email.

Thank you for choosing UR Online Clothing Store. We appreciate your trust and look forward to delivering high-quality products to your doorstep.

Last updated: 08/13/2023